---
description: Learn how to merge duplicate accounts on Oobeya.
---

# Merging Contributor Accounts

## 1. What is Account Merging?

In collaborative environments, it’s common for contributors to have multiple accounts—whether due to platform integrations, different email addresses, or legacy systems. Oobeya’s **Account Merging** feature helps streamline contributor data by combining duplicate accounts into a single profile.

### Why is Account Merging Important?

* **Accurate Analytics:** Prevents duplicate accounts from skewing contribution statistics.
* **Cleaner Data:** Maintains a well-organized contributor list.
* **Simplified Management:** Easier to track and manage contributions from a single profile.

This feature ensures your team has **reliable insights** and a **clear view of contributor performance**.

## 2. How to Merge Accounts

Oobeya makes it simple to merge duplicate contributor accounts. Follow the steps below to combine accounts efficiently:

### Step-by-Step Guide

There are two ways two merge accounts on Oobeya:

**Option a):**

1. Navigate to the Gitwiser & DORA Metrics page:

<figure><img src="https://3582076375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGIlBSTjQtZxUoFwUx4%2Fuploads%2FQUKjbwPScpaSzYKEW3S6%2Fimage.png?alt=media&#x26;token=b690da0a-7b3d-472d-982f-845f3b689ec7" alt=""><figcaption></figcaption></figure>

2. Choose one of the analyses.
3. Scroll down to the **Contributor Statistics** table:

<figure><img src="https://3582076375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGIlBSTjQtZxUoFwUx4%2Fuploads%2Fp1ezMEbKxYfcVtpLM4YC%2Fimage.png?alt=media&#x26;token=cac9d0df-44b7-49c2-ba86-5fa9dbbbaf83" alt=""><figcaption></figcaption></figure>

4. Oobeya automatically puts a green indicator next to the name of the contributors who are not connected to an account. Click the indicator, choose which profile you want to merge this contributor with, and click **Merge**:

<figure><img src="https://3582076375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGIlBSTjQtZxUoFwUx4%2Fuploads%2FhihKLhrOxS6RaaIo42aF%2Fimage.png?alt=media&#x26;token=9cec4d53-59ac-4b62-99d3-bb91879817c8" alt=""><figcaption></figcaption></figure>

5. The accounts will be combined, and the contributor's data will now be consolidated under the selected profile.&#x20;

**Option b):**

1. Navigate to the **Team Health** page.

<figure><img src="https://3582076375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGIlBSTjQtZxUoFwUx4%2Fuploads%2FBGnhIYjIrEx7vVYoF6b6%2Fimage.png?alt=media&#x26;token=ad22de6b-3a7e-4d20-ac92-6543db9c1ffd" alt=""><figcaption></figcaption></figure>

2. Click on **Profiles,** click on the **Manage Profile** icon and **Update Profile** on the profile you want to merge accounts with:

<figure><img src="https://3582076375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGIlBSTjQtZxUoFwUx4%2Fuploads%2FPZWRtlkScip5pIo483cE%2Fimage.png?alt=media&#x26;token=99aedbb9-d0d4-4623-aa26-5bb61d0f2064" alt=""><figcaption></figcaption></figure>

3. On this page, you can see the accounts that have been merged with this profile, unmerge them, and also merge new accounts by clicking on the **Add Account** button.

<figure><img src="https://3582076375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGIlBSTjQtZxUoFwUx4%2Fuploads%2FavcUfFYHPTbc5xEFkphy%2Fimage.png?alt=media&#x26;token=fedc8ff6-0ad0-4c94-8cca-39111759c229" alt=""><figcaption></figcaption></figure>

## 3. Best Practices for Merging Accounts

To ensure smooth and effective account management, follow these **best practices** when merging contributor accounts:

### **When to Merge Accounts**

* **Duplicate Profiles:** Merge accounts that represent the same contributor but appear under different usernames or email addresses.
* **Inactive Accounts:** If a contributor has an outdated account alongside an active one, merge them to avoid confusion.
* **Platform Integrations:** Accounts created through integrations (e.g., GitLab, GitHub) might sometimes duplicate; merge them to maintain consistency.

### **When NOT to Merge Accounts**

* **Different Contributors:** Avoid merging accounts if they belong to different individuals, even if they have similar names or emails.
* **Unverified Accounts:** If you're unsure whether two accounts represent the same person, verify before merging.



Oobeya's **Account Merging** feature simplifies contributor management by consolidating duplicate profiles into a single, accurate account. This ensures cleaner data, more reliable analytics, and easier contributor tracking.

By following the steps outlined in this guide and adhering to the best practices, you can maintain a well-organized contributor list and avoid data inconsistencies.

